What Customer Service Representatives earn in Travis County, TX
According to the latest federal wage data for the Austin-Round Rock-San Marcos, TX metropolitan area, the median pay for Customer Service Representatives in Travis County, TX is $43,720 a year, or $21.02 an hour. After federal income tax, Social Security, Medicare (and no state income tax), the paycheck shrinks to $37,258 a year, and rent, food and energy take another bite. The sections below walk through each step with the actual math for Travis County, TX.
The mean wage is $45,120, which is 3.2% above the median, a sign that a group of high earners lifts the average. The survey counts about 32,690 people working in this occupation across the Austin-Round Rock-San Marcos, TX metropolitan area, so the estimate rests on a substantial pool of workers. Travis County, TX has roughly 1,330,015 residents, according to the population figures used by the rent data.
The salary range, from entry level to top earners
Pay for Customer Service Representatives in the Austin-Round Rock-San Marcos, TX metropolitan area is not one number. The lowest-paid tenth of workers earn up to $30,520 a year ($14.67 an hour), while the highest-paid tenth earn $61,610 or more ($29.62 an hour). That is a gap of $31,090 between the bottom and the top of the scale. The middle half of workers falls between $36,640 at the 25th percentile and $49,250 at the 75th percentile. A top-tier earner makes 2.0 times what someone at the bottom makes, so experience, certification and employer all matter.
What the hourly rate looks like
Converted to an hourly wage, the median for Customer Service Representatives in Travis County, TX is $21.02. A full-time schedule of 40 hours for 52 weeks adds up to $43,720, and the same salary is $3,643 a month before taxes or about $1,682 per biweekly pay period. After taxes the same job pays $17.91 per hour of take-home income, which is the number that actually has to cover rent and groceries.
How pay in Travis County, TX compares
Compared with the Texas average
Travis County, TX pays above the state benchmark. The Texas employment-weighted average for Customer Service Representatives is $41,774; the local median of $43,720 beats it by $1,946, or 4.7%. Within Texas, the highest median we track for this job is $44,990 in Dallas County, TX.
Compared with the national average
Nationally, Customer Service Representatives earn an employment-weighted average of $44,022 across the contiguous United States, so $43,720 in Travis County, TX is essentially average. Keep in mind that a higher salary only helps if living costs do not rise faster, which is why the cost sections below matter as much as the headline number.
Where this job ranks in Travis County, TX
Among the 528 occupations with published wages in Travis County, TX, Customer Service Representatives ranks number 424 by median pay, ahead of about 20% of them. The best-paying occupation we track here is Software Developers at $134,120 a year, which is $90,400 more than the median for Customer Service Representatives.
From gross pay to take-home pay
A salary of $43,720 does not arrive in full. We model a single filer with wage income only, the standard deduction and tax-year 2025 rules, and we keep the three tax layers apart: federal income tax, FICA (Social Security and Medicare) and state income tax. Together they take $6,462 a year, which leaves $37,258, or $3,105 a month.
Put another way, of every $100 earned, about $15 goes to taxes and $85 reaches the paycheck. The overall effective tax rate is 14.8%.
Federal income tax
After the $15,750 standard deduction, taxable income is $27,970. Federal brackets are marginal, so only the slice of income above each threshold is taxed at the higher rate; the last dollars of this salary fall in the 12% bracket. The resulting federal income tax is $3,118, an effective 7.1% of gross pay, well below the 12% marginal rate because the lower brackets are cheaper.
Social Security and Medicare (FICA)
Payroll taxes are a flat percentage of wages. Social Security takes 6.2% up to a wage base of $176,100, which costs $2,711 on this salary. Medicare takes 1.45%, or $634. FICA totals $3,345, which is 7.6% of gross pay.
State income tax in Texas
There is no state income tax on wages in Texas, which means Customer Service Representatives in Travis County, TX keep the full $37,258 left after federal and payroll taxes. For scale, a hypothetical flat 5% state tax on this salary would cost about $2,186 a year, so the absence of a state tax is worth roughly $182 a month.
A cross-check with IRS data for Travis County, TX
IRS Statistics of Income data for Travis County, TX show an average adjusted gross income of $150,791 per return and an average effective federal income tax rate of 19.2% across all filers. Filers in the $25,000 to under $50,000 bracket, where this salary falls, paid an average of 6.0%, compared with the 7.1% estimated here for a single filer taking the standard deduction. Gaps between the two reflect filing status, dependents, credits and other income, none of which a single-person wage estimate includes.
Cost of living in Travis County, TX
Take-home pay only means something next to what life costs. We price four basics for one adult in Travis County, TX: a one-bedroom apartment, food, home energy and gasoline. All of them are converted to annual figures first, then compared with the $37,258 of take-home pay.
Rent
The HUD Fair Market Rent for a one-bedroom apartment in Travis County, TX is $1,530 a month, or $18,360 a year. A two-bedroom costs $1,817 a month. For Customer Service Representatives, a one-bedroom absorbs 49.3% of take-home pay and 42.0% of gross pay.
Food
The USDA Thrifty Food Plan (August 2026) puts the cost of a nutritious home-cooked diet for an adult at about $3,436 a year, which is $286 a month or $66.07 a week. That equals 7.9% of gross pay for Customer Service Representatives in Travis County, TX. It is a thrifty budget with no restaurant meals, so treat it as a floor.
Energy and gasoline
Using Texas residential prices from the Energy Information Administration and national household averages for consumption, electricity costs about $1,578 a year and other home energy such as natural gas about $719, for $2,297 in total. Gasoline in Texas averages $2.88 per gallon; at about 463 gallons a year (11,106 miles at 24 miles per gallon) fuel adds $1,334.
What is left over
Add the four basics together and living costs come to $25,427 a year, 68% of take-home pay. That leaves $11,830 a year, or $986 a month, for savings, transportation beyond fuel, health care, debt and everything else. That margin equals 27.1% of gross pay, a comfortable cushion by common budgeting rules.
Can Customer Service Representatives afford to live in Travis County, TX?
The 30% rent guideline
A common rule of thumb says rent should stay under 30% of gross income. For a gross salary of $43,720 that ceiling is $1,093 a month. The one-bedroom Fair Market Rent of $1,530 is $437 over it, so rent breaks the guideline. Put as a wage, covering a one-bedroom at the 30% guideline takes $29.42 an hour; the median for Customer Service Representatives is $21.02, which is 29% below that mark. Another way to see it: at $17.91 of take-home pay an hour, a one-bedroom takes about 19.7 working hours every week.
Splitting a two-bedroom
Sharing a two-bedroom at $1,817 a month means $909 each. Compared with renting a one-bedroom alone, that saves $7,458 a year. With a roommate, the yearly margin after the basics becomes $19,288.
How fast you can save
At $986 a month of margin, building a $10,000 emergency fund would take about 11 months. Setting aside half of the margin stretches the same goal to about 22 months. These figures ignore interest, raises and any spending beyond the four basics.
Frequently asked questions about Customer Service Representatives pay in Travis County, TX
What is the hourly wage for Customer Service Representatives in Travis County, TX?
The median is $21.02 per hour, based on $43,720 a year over 2,080 hours. Hourly pay runs from about $14.67 at the 10th percentile to $29.62 at the 90th percentile.
What is the take-home pay for Customer Service Representatives in Travis County, TX?
After federal income tax, FICA, the median salary of $43,720 becomes $37,258 a year. That is $3,105 a month, $1,433 every two weeks or $716 a week.
What percentage of pay goes to taxes for Customer Service Representatives in Travis County, TX?
Total taxes are $6,462 a year, an effective rate of 14.8%: $3,118 federal income tax, $3,345 FICA and no Texas income tax.
Is pay for Customer Service Representatives in Travis County, TX above the Texas average?
Yes. The local median of $43,720 is +4.7% versus the Texas average of $41,774, a difference of $1,946 a year.
Is a one-bedroom rent affordable on the median Customer Service Representatives salary in Travis County, TX?
A one-bedroom costs $1,530 a month against take-home pay of $3,105, which is 49.3% of take-home pay. That does not meet the 30%-of-gross guideline, which allows up to $1,093 a month.
How much is left after rent, food and energy for Customer Service Representatives in Travis County, TX?
About $986 a month ($11,830 a year) remains after a one-bedroom apartment, food, home energy and gasoline, which together cost $25,427 a year.
What hourly wage covers a one-bedroom in Travis County, TX at the 30% guideline?
$29.42 an hour for a full-time schedule, calculated as the $18,360 annual rent divided by 0.30 and by 2,080 hours. The median for Customer Service Representatives is $21.02.
How we calculated these numbers
Wages are May 2025 medians from the Bureau of Labor Statistics Occupational Employment and Wage Statistics survey for the Austin-Round Rock-San Marcos, TX metropolitan area; hourly-only values are annualized at 2,080 hours. Rents are HUD Fair Market Rents, food costs come from the USDA Thrifty Food Plan, and energy prices come from the Energy Information Administration. County-level tax statistics come from the IRS Statistics of Income.
Taxes use tax-year 2025 federal brackets, FICA rates and the Texas rules for a single filer with wage income only. Figures are estimates for planning and comparison, not tax or financial advice, and they exclude local income taxes, benefits, retirement contributions and individual circumstances.